System Management News ---

FREE reports on top business
technology priorities

FBI wants to be 1984's big brother
 The FBI is in the early stages of designing a complex system for
monitoring tweets, Facebook status updates, Google+ posts, and the like in real
time, all in the name of identifying and heading off potential security
threats. The FBI is in the process of soliciting information from
companies as to the feasibility and cost of building an open source geospatial
social media alert, mapping, and analysis Web application portal built on
mash-up technology.
The application would have the ability to rapidly assemble critical open
source information and intelligence that would allow the FBI to quickly vet,
identify, and geolocate breaking events, incidents, and emerging threats
according to the FBI's RFI (request for information).
 
The FBI is looking to harvest feeds from Twitter, Facebook, and the like
because "social media has become a primary source of intelligence because it has
become the premier first response to key events and the primal alert to possible
developing situations," according to the RFI. "It has emerged to be the first
instance of communication about a crisis, trumping traditional first responders
that included police, firefighters, EMT, and journalists."
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Security breaches that can be easily prevented
Many IT
security department invest countless hours and dollars into defending its
company's data from infiltration by malicious outsiders, only to hand over a
laptop containing highly sensitive information to third-party data recovery
outfit that ends up selling the laptop drive's contents for cash.
In a recent study 87 percent who said their organization suffered a data
breach in the past two years, 21 percent said the breach occurred when a drive
was in the possession of a third-party data recovery service provider.
The IT Security Manual Template provides all the essential sections of a
complete security manual and walks you through the creation of each step.
Detailed language addressing more than a dozen security topics is included in a
230 plus page Microsoft Word document, which you can modify as much or as little
as you need to fit your business requirements.
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2012 Salary Survey shows pay is flat
Overall IT compensation has remained flat for the last 12 months. The
total mean compensation for all IT Professionals has increased modestly by 0.81%
to $78,229 from $77,604 at the beginning of 2011. This puts overall
compensation back at the levels they were at in January 2008.

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Unlimited Internet Access With Social Networks Puts Companies at Risk
Twitter, Facebook, and UTube Cause Many CIOs Concern... Look at
Domiono Pizza where Two Domino's Pizza employees in North Carolina faced felony
charges after a video showed them passing gas on salami, stuffing cheese up
their nostrils - then using the foul fixins' in the fast food.
When enterprises allow their employees to have uncontrolled free access to
the web they run a serious risk that there will be misuse of the web. Web misuse
has serious implications for your enterprise and its employees. The
implications are:
- Reputation risk - Social networking can create
opportunities for employees to leak confidential information or spread
damaging rumors online. Bad behavior by a single employee can reflect on the
reputation of the whole organization.
- Reduced productivity - If employees spend their
time on social networking sites such as Tweeter they are not spending it doing
their job.
- Data Leakage - Confidential and sensitive
information could be transmitted to unauthorized individuals and competitors.
In addition, data that is covered by mandated privacy and security
requirements (HIPAA and PCI-DSS) could be exposed.
- Security problems - Malware hides on websites and
can install itself as users browse infected pages. One company reports that
the number of new, malicious websites blocked each day by it nearly doubled
(91 percent) in just one month.
- Legal risks - When users download inappropriate
material to their computers, other employees may take serious
- Wasted bandwidth - Internet connections cost
money. If half of an enterprise's bandwidth is taken up with non-work related
traffic, the enterprise could be paying than they need to and the
enterprise-critical communications could be running at half their speed
capacity.
- Unlicensed software - When users download and
install software from the internet, they create a legal risk. If an
organization uses unlicensed copies of software, it may face a civil suit and
company directors risk criminal penalties.
 
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Mobile device strategy and policy
Nearly 60% of all
corporate employees share, access and manage content outside the office – with
their iPhone, iPad, Blackberry, Android and more. Indications are that numberÂ’s
only going to increase.
This makes sense: mobile content management increases user productivity,
ramps up customer engagement, enhances customer service, maximizes collaboration
and drives more effective business decision-making. What does all this user
mobility mean for IT? Simply this - A modern mobile strategy is no longer
a "nice-to-have" Â… it's an absolute business necessity.
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Social media poses risks for most businesses
Social media poses significant risks businesses of all sizes, according to a
survey by the Federation of Risk Management Associations in cooperation with the
Institute of Risk Management (IRM).

Risk professionals from both organizations were asked which three cyber risks
they thought were the greatest threats to business in general and to their own
organizations. A total of 186 replied to the online survey.
For business in general, reputation risk from social media was cited as a
material risk by nearly 50 percent of respondents and loss of confidential
information through social media by 20 percent. These concerns ranked social
media along with non-malicious operational IT risks, theft of customer
information and malicious interference with IT systems as the greatest cyber
threats to business in the eyes of the risk professionals.
The emphasis shifted somewhat when it came to respondentsÂ’ own organizations.
More than half put operational, non-malicious IT risks among the top three,
followed by 43 percent who mentioned theft of customer information. However
social media risks were next with 42 percent who included them among the biggest
exposures to their own organization with 21 percent concerned about loss of
confidential information through social media.
In response to additional questions to FERMA members, one-third of 36
responses said they had already been concerned by a denigration attack.
One-quarter of the 98 responses said their company had suffered an attack on
confidential information.
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Disaster Plan & Business Continuity Infrastructure
The key technology
elements of a Disaster
Recovery Plan and
Business Continuity Plan (DRP/BCP) infrastructure are the primary data
center, a remote site that duplicates the resources in that primary location and
the method used to get files (master and transaction) between the two
sites - such as high-bandwidth network connections. The best DRP/BCP
strategies follow a "redundant every-thing" philosophy throughout the data
center. Multiple mainframes and servers should run in the production and backup
data facilities. Then, if a component in the production system encounters
problems, it immediately fails over to the local backup as a first line of
defense.
Power supplies and communication links are one of
the most critical components in a DRP/BCP strategy.
   
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Being prepared for e-discovery
Being prepared to
respond responsibly and efficiently to an e-discovery request goes beyond just
preserving evidence; it begins with good information management. To borrow
a mantra from a popular Wall Street investor: "Know what you own." Just as
investors should know their portfolios in detail, organizations need to know
what information they own, including all electronic data. They need to know
where data is stored, who has access and control of it, its value, and, if there
is no value, why it is being kept. They also need to determine its retention
schedule. A data map and management policy that defines clearly all of these
attributes and establishes a foundation for ongoing governance is paramount to
being prepared for an e-discovery request.
Companies with no information management programs - or programs that do not
sufficiently address the full life-cycle of electronic data - end up creating
mountains of legacy data and media. Most of this data has no real business
value, is free from any statutory or regulatory retention requirements, and is
not subject to any legal preservation obligations.
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Data loss is an every day occurance
A recent survey has found that almost 90 percent of businesses experienced
data loss in the last year.
As a result of
this threat, investment in data protection and recovery continues to rise, with
94 percent of businesses maintaining expenditure on it and 35 percent increasing
budgets for it from 2010 to 2011.
The independent survey 'Insights: Data Protection and the Cloud 2011,'also
reveals that 41 percent of organizations expect cloud computing to play an
increasingly important role in their business continuity plans over the next
year.
Of the businesses surveyed, 39 percent have data that resides in the private
cloud and 21 percent in the public cloud. Encouragingly, these companies
displayed high levels of confidence in the safety of this data. A significant 68
percent of those using private cloud trust that their data and applications are
properly protected in the event of a disaster whilst 78 percent of those using
public cloud are confident in the data protection SLAs agreed with their
provider.

88 percent of respondents suffered application and data loss incidents in the
last year. These were due to a wide variety of causes. Nearly two thirds (63
percent) of companies had experienced an IT systems failure (e.g. network,
storage, software failure) – the most common cause of data loss. Other
recurrent causes included employee or human error (40 percent of companies) and
external attacks on IT (36 percent).
Although there was a high frequency of data loss across the UK, few
businesses have adequate disaster recovery systems in place. Just over a third
(34 percent) reported having full and comprehensive disaster recovery plans to
protect their data in the event of such an incident. The primary reason given
for this lack of DR planning was inadequate training of IT personnel in risk and
DR planning (42 percent). Lack of budget was also a significant factor (40
percent).
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Recovering from disaster
Much of the discussion of business continuity has been focused on "silver
bullets" in an effort to prevent disasters from occurring in the first place.
Truth be told, this is only one of the two goals of continuity planning: to
prevent avoidable interruptions. To be successful, planners must also confront
the second, and much greater, challenge of what to do about the interruption
events that cannot be prevented -the familiar realm of traditional disaster
recovery planning.
In disaster recovery, three jobs need to be accomplished quickly:
- The data associated with critical applications needs to be recovered and
placed into a usable form: no small feat given the massive amounts of data
involved (though much of it non-essential to recovery).
- The applications serving critical business functions must be re-hosted on
platforms that are adequate to support comparable (though not always
identical) workload to what is experienced in normal production
environments.
- Users, suppliers and customers need to be re-connected to the
newly-instantiated application platform so that work can
continue.
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Sharing data with partners, vendors and customers is risky
Just how risky is it to share data with you partners. One hospital
recently found out. They discovered last month that a contractor had
posted a database containing medical records of 20,000 patients to a public
homework assistance Website in search of help on how to create bar graphs.

Unfortunately, this kind of breach is becoming altogether common as
information is shared between partners, customers and contractors to reduce
costs and improve services. The idea of protected information staying within the
network perimeter is effectively dead.
A data privacy breach at the hospital has resulted in medical records for
20,000 emergency room patients being posted on a public Website for nearly a
year. The records included names, diagnosis codes, account numbers, dates of
admission and discharge, and billing charges. Social Security numbers, birth
dates, credit card accounts or other information that could potentially result
in identity theft was not exposed. Even so, the hospital is offering free
identity-protection services to all affected patients.
The spreadsheet originated at one of the hospital's vendors, a billing
contractor called Multi-Specialty Collection Services. The spreadsheet appeared
on a Website called Student of Fortune, where students pay for assistance with
schoolwork. The spreadsheet was part of a question on how to convert the data
into a bar graph. Student of Fortune removed the post with the spreadsheet
immediately after being contacted by the hospital last
month.
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Simple Disaster Planning Activities
Creating a disaster recovery
plan is a complex task; however there are a number of basic steps that
you can follow to start thre process
- Prepare your systems, processes, and people for an organized
response to disaster when it strikes.
- Identify critical IT systems and develop a long-range
strategy.
- Select and train your disaster recovery team.
- Conduct a Business Impact Analysis.
- Determine risks to your business from natural or human-made
causes.
- Get management support.
- Create appropriate plan documents.
- Test your plan.
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Denial of Service Attacks Defined
A denial-of-service (DoS) attack occurs when traffic is
sent from one host to another computer with the intent of disrupting an online
application or service. A distributed denial-of-service (DDoS) attack occurs
when multiple hosts (such as compromised PCs) are leveraged to carry out and
amplify an attack. Attackers usually create the denial-of-service condition by
either consuming server bandwidth or by impairing the server itself. Typical
targets include Web servers, DNS servers, application servers, routers, fi
rewalls, and Internet bandwidth.
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Disaster Recovery Business Continuity for Remote Offices
Data
residing outside the data center at remote and branch offices (ROBOs) accounts
for a significant portion of an enterprise's information store, yet it often
either is protected with inefficient backup processes or is not protected at all
-- leaving companies at risk on many fronts.
In a recent
research report, high priority projects for ROBOs included improving information
security measures; ensuring compliance with government, industry or corporate
governance mandates; and improving Disaster Recovery Business
Continuity processes.
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How Reliable is Your Disaster Recovery Plan?
Minimize downtime, lower costs and reduce risk: Those are the three goals
your disaster recovery plan must meet. But, as the need for "always on"
capability and business continuity has increased, so has the complexity and
labor intensity of maintaining a reliable disaster recovery plan. The Disaster
Recovery Business Continuity Template provides the roadmap you need to address
these challenges and help your enterprise meet the key goals of a viable
disaster recovery plan.

 
Disaster recovery and business continuity planning are processes
that help organizations prepare for disruptive events—whether those event might
include a hurricane or simply a power outage caused by a backhoe in the parking
lot.
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Future IT staffing requirements
Technology, economic and cultural issues are coming together and are
forcing IT organizational change. Rather than being seen as simply letting
that just happen to the IT department, CIOs and IT Managers would be well
advised to be the ones seen as driving those actual changes.


A writer Jason Hiner at TechRepublic states that because most workers have
used technology for at least a decade and often want to select and set up their
own technology, most companies don't need that much in the way of IT staff. His
forecast is that three jobs will be in high demand in the future:
- Consultants: Companies increasingly are farming out traditional IT
administration and support functions to outsourcers and third-party
consultants. Predictions are that more IT staff will be working instead for
the service providers.
- Project managers: It staff to be working in the business units rather than
a centralized IT department.
- Developers: Someone has to program.
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Roles in Developing a Disaster Recovery Plan
The
disaster recovery policy must be reviewed at least annually to assure its
relevance. Just as in the development of such a policy, a planning team that
consists of upper management, and personnel from information security,
information technology, human resources, or other operations should be assembled
to review the disaster policy. Roles and responsibilities of the planning team
should be as follows:
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Perform an initial risk assessment to determine current
information systems vulnerabilities.
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Perform an initial business impact analysis to document and
understand the interdependencies among business processes and determine how
the business would be affected by an information systems
outage.
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Take an inventory of information systems assets such as computer
hardware, software, applications, and data.
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Identify single points of failure within the information systems
infrastructure.
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Identify critical applications, systems, and
data.
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Prioritize key business functions.
The Disaster Recovery Plan
Template has tools that can be used immediately and defined in detail all of
these responsiblities and provides a work plan that can be use as
is.
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Many users use common un-lock codes for iPhones
The 10 most common passcodes used by iPhone users accounted for
15 percent of all the passwords analyzed. The most common values were: 1234,
0000, 2580, 1111, 5555, 5683, 0852, 2222, 1212 and 1998.
"1234" was the most commonly used and the second most common code was "0000".
People choosing "1234," "0000" and "1111" as their passcode are doing the
equivalent of locking up their cars with a piece of thin string. "0852" and
"2580" aren't that much better, as the code is just going up and down the
keypad.
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Malware attacks on the rise
Recent headlines concerning attacks on Sony, Citibank and Amazon highlight
the growth of criminal malware worldwide. No longer the work of individual
hackers out to make mischief, these botnet malware attacks are launched by crime
syndicates intent on financial gain. And while studies from numerous experts
paint a bleak picture - most say you will be infected - there are
critical steps you can take to protect your organization.
 
Security policies and procedures are a must to help set up the first line of
defense.
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Disaster Recovery Planning International Standard Set by Janco
Disaster Recovery Business Continuity Template Now Accepted as
the International Standard
Update to the Disaster Recovery Business Continuity
Template has just been released by Janco Associates..
Park City,
UT - The Disaster Recovery Business Continuity Planning template
has been sold to enterprise in over 65 countries around the globe. With
the release the latest verison of the template it is in complete
compliance with Sarbanes-Oxley, HIPAA, ITIL (Ver 3), ISO 27031, and PCI
DSS.
M V Janulaitis the CEO of Janco said, "Our DRP /BCP Template has
been accepted by enterprise around the globe as the standard for disaster
recovery plan and business continuity plan creation." In response to that need
Janco has updated its "Disaster Recovery / Business Continuity Template" by
increasing the content of the template as well as updating the entire document
to be compliant with Sarbanes-Oxley, HIPAA, ITIL (Ver. 3), ISO 17799, and PCI
DSS.
The Disaster Recovery Business Continuity Plan has been
purchased for use in over 65 countries around the globe including:
- Angola
- Australia
- Austria
- Bahamas
- Barbados
- Belgium
- Belize
- Bermuda
- Brazil
- Bulgaria
- Canada
- Cayman Islands
- Columbia
- Croatia
- Czech Republic
- Denmark
- Egypt
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- Finland
- France
- Germany
- Greece
- Honduras
- Hungary
- Iceland
- India
- Indonesia
- Israel
- Italy
- Jamaica
- Japan
- Jordan
- Kenya
- Lebanon
- Lithuania
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- Macao
- Malta
- Mexico
- Mozambique
- Namibia
- Netherlands
- New Zealand
- Nigeria
- Norway
- Panama
- Philippines
- Poland
- Portugal
- Puerto Rico
- Qatar
- Republic of Ireland
- Romania
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- Russia
- Saudi Arabia
- Singapore
- South Africa
- South Korea
- Spain
- Sri Lanka
- Swaziland
- Switzerland
- Taiwan
- Thailand
- Trinidad & Tobago
- Uganda
- United Kingdom
- United States
- Venezuela
- Zambia
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The Disaster Recovery Business Continuity Plan has
been purchased for use in government, public, and private enterprises in
almost all industries including:
- Federal Government
- State Governments
- Local Governments
- Law Firms
- Think Tanks
- Chemical
- Telecommunication
- Real Estate
- Manufacturing
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- Universities
- School Districts
- Consulting Firms
- Banks
- Financial Service
- Investment Banks
- Credit Unions
- Outsourcers
- Property Mgt
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- Heavy Industry
- Light Industry
- Distribution
- Retail
- Hospitality
- Energy
- Insurance
- Medical
- ISPs
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- Application Development
- Construction
- Graphics
- Entertainment
- Paper Products
- Defense
- Aerospace
- Media
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