News
Social networking policy is a must
Social networks are
about radically transforming the traditional battlefield of marketing and PR.
Your social networking policy, in turn, is the rule book that defines the
guidelines used to wage and win this war of the new media. While beginners new
to the scene might mistake the presence of a policy for social networking as
nothing more than a protective mechanism, the truth is that it exists not to
limit but really to liberate participants.
Applied properly, the strategic use of social networks will allow a David to
outmaneuver and outrun Goliaths, or for heavyweights to propel their reputation
and brand awareness to greater heights. As social media
gurus have said, “The unique characteristics of disembodied
identities in the virtual world can radically transform rules that traditionally
govern social groups.”
This is evidenced in the way large corporations are hiring digital or social
media managers, or incorporating such roles into the primary job
responsibilities of existing PR or marketing executives. As companies strive to
cash in the rewards of successfully engaging social media, guidelines are
required to formalize a company's strategy in this new, uncharted terrain. In
addition, there is a need to recognize and protect social media practitioners
within the company.
Taken together, it is clear that there is a need to craft a proper social
networking policy so as to maintain a degree of consistency in your
organization's engagement of social media. So what does a social networking
policy consist of? The quick answer might be to point you toward a sample of a
simple social networking policy on www.e-janco.com.
-
more information
As the economy moves towards recovery, CIOs need to develop new strategies to
be successful in the every changing business environment. This new
strategy need to be structured around the following business imperatives.
- Technology solutions need to be flexible and focused on IT Service Management and Service Oriented
Architecture. Businesses must be able to respond to opportunities and
challenges faster than ever before. Businesses are battling other
well-resourced organizations that may be based where the opportunity
originated, lower cost market, or another company that is reaching out for new
opportunities. In order to compete, businesses have to be able to rapidly
deliver products or service as good, or better, than that of any other
company.
- Complexity should be avoided - infrastructure is key.
Simplicity has always been rewarded, as the scope of technology increased this
has led to increased complexity and risk. While per unit costs of technology
typically are decreasing, in aggregate IT and technology cost are increasing.
With the pressure on IT to act less as a cost center and more as a way to
increase the profitability of business units, just adding more storage, more
bandwidth, or additional technologies throughout the organization is no longer
viable. Instead, successful CIOs are investing in technologies like continuous
data protection, virtualization, and wireless connectivity to help IT slim
down its footprint while increasing their businessÂ’s competitive advantages.
- Mandated requirements have moved
security to be a top priority. With the growing importance of digital
applications and data, the sources of threats to enterprise data have
multiplied dramatically. Everything from natural disasters to criminals to
corrupt sources within the company might try to steal or corrupt data. While
businesses do everything that they can to stop these threats in the first
place, they still must be prepared to recover from these threats as quickly as
possible.
- Business Continuity and
Disaster Recovery plans are no longer optional. As businesses have
expanded the need for anytime, anywhere application access has become a
requirement. At the same time, global 24/7 operations have shrinking
maintenance windows and a need for applications to be running at all times.
Delay or loss of data for any reason – system failure, natural disasters – has
a domino-like effect across the entire organization, at any time of the day or
night.
-
more information
Steps to Take Before Disaster Strikes
Business continuity and disaster
preparedness tips that businesses need to implement immediately.
-
Validate
that
police and other first responders can contact the right people in your
business - Research the Reverse 911 program for your area and
register your business cell phones, voice over IP numbers or pagers. In an
emergency situation, Reverse 911 enables emergency officials to send out an
automated call to everyone registered in a specific area with important
information.
-
Program emergency
numbers into business cell phones - Save emergency phone numbers for
local police and fire departments into your cell phones.
-
Create a business
phone tree - Each office should have a plan for contacting employees
during emergencies through a designated phone tree. Designated staff should
have copies of the phone tree and be trained on who they should call.
Management should review and update the phone tree quarterly and conduct
regular training sessions. Management should also have back-up copies of
employee phone numbers and their emergency contacts. This information should
be regularly updated.
-
Register your
employee's business cell phone number - Individual employees should
make sure family; friends and co-workers have their business mobile or
BlackBerry numbers.
Each person should register their business cell phone on
http://www.WhitePages.com/. This will give colleagues and family members the
ability to quickly find the information should they not have it on hand.
-
Enable texting - Sometimes cell phone signals
can become congested during emergencies, and it can be difficult to make or
receive calls. Short text messages might be easier to get through. Plus,
texting helps to conserve battery power.
-
Have emergency kits
accessible - Companies should organize and maintain emergency kits in
several places. There should be designated staff responsible for grabbing
these in the event of an emergency. Make sure it contains a minimum of
provisions for at least three days. Include fresh water, non-perishable food,
a manual can opener, blankets, extra clothing, a first-aid kit, matches, a
flashlight, a battery-operated radio and extra batteries. Test or replace the
batteries at least once a year, especially for smoke alarms.
-
Create back-up copies
of documents, data files, and software - At work, keep back-up copies
of your important personal and financial statements, and health and property
records. Be sure to store important original paperwork in a safe and secure location. This
way, you can grab it all quickly in the event of an emergency.
-
Have cash
available - Set aside an emergency fund of cash or traveler's checks
or both. Keep them in a safe, accessible spot in case of the need for
evacuation. Banks and ATMs are often inaccessible during catastrophes.
-
After the disaster
have employees register with the American Red Cross - Register with
the Red Cross's Safe and Well Web site. If you have been affected by a
disaster, this Web site provides a way for you to register yourself as "safe
and well."
-
more information
Fed IT Spending is on an uptick
Even if the national economy remains sluggish, federal spending for information technology
will continue to accelerate at least through 2015, according to a new report
from federal marketing analysis firm Input.
Federal IT spending will grow from $86 billion in 2010 to $112 billion in
2015, for a compound annual growth rate of 5.4 percent, according to InputÂ’s new
report "Federal Information Technology Market, 2010–2015."
-
more information
The IT job market is looking up
Some IT job market trends from
recent surveys include:

- Expect more churn in IT staff as CIOs accelerate their move to more
flexibile staffing models. CIOs are outsourcing more technical work, including
managed IP services such as VoIP and VPNs. They're hiring more contractors for
desktop and security services, and they're putting more applications such as
remote backup in the cloud. At the same time, they're looking to hire IT
people with business and analytical skills, such as risk management and
project management. Indeed, CIOs report that they're having trouble hiring IT
people because either they can't find IT professionals with the right business
skills or they can't afford them. All of this means more turnover in IT
departments.
- IT hiring will grow in the second half of 2010. A Web site, which lists
tech job openings, conducted a survey of IT hiring managers and recruiters,
and nearly half of them said they plan to add 10% more employees in the next
six months than they did in the first half of the year. Another 28% of
respondents plan to increase hiring by 11% to 20%. Survey respondents are
getting more optimistic about salaries, too. A quarter of survey respondents
predicted that IT salaries will rise in 2010, compared to 10% of survey
respondents making this prediction six months ago. Another good sign: 69% of
survey respondents said layoffs are not likely at their companies during the
next six months.
- Banks are starting to hire IT staff, but they are in no hurry to fill open
jobs. Banks are looking for IT professionals who can manage new technology or
integration projects, but that they are taking from six to eight months to
fill open jobs. This compares to three or four months to fill jobs prior to
the recession. Banks are being "really selective" and are looking for "exact
matches" for their detailed job descriptions.
- IT pros are getting paid slightly more than last year, says Janco
Associates' mid-year IT salary
survey. Total mean compensation for IT pros has increased to $78,210 from
$77,690 a year ago - a rise of less than 1%. However, most of the
additional money is going to CIOs, and not their staffs. Compensation of CIOs
in large enterprises rose 7.5% to $181,533, and in midsized enterprises it
rose 3.7% to $169,303, Janco found. Lower-level IT pros, on the other hand,
are experiencing reduced bonuses, frozen salaries and in some cases they are
being asked to pay a greater portion of their healthcare costs, Janco said.
One positive sign: companies are more willing to consider flexible hours and
work schedules as a low-cost benefit for IT workers.
- CIO confidence is up. 10% of CIOs plan to expand their IT departments in
the third quarter of 2010, while 4% plan to reduce staffing. The states with
the most active IT hiring are expected to include New Jersey, New York,
Pennsylvania and Texas. Overall, 81% of CIOs said they are confident in their
companies' growth prospects in the third quarter, while 40% said their firms
are likely to invest in new IT projects in the next three months.
- Job hopping is on the rise, prompting CIOs to worry more about IT staff
retention. A recent report found that more Americans quit their jobs in the
last three months than were fired. The rise in voluntary departures is
prompting CIOs to worry about retaining their best IT staff. 34% of technology
executives are concerned about losing top IT performers in the next year, up
three percentage points from last month. Similarly, 43% of CIOs say it is
challenging to find skilled IT professionals today.
- CIOs say networking and security top their list of hot IT skills. CIOs say
they had the hardest time filling jobs in networking, applications development
and security. Other hot skills include software development, database
management and help desk/technical support. Similarly, a recent survey of 400
U.K. recruitment consultants found that IT security skills were most in demand
for permanent hires. Another survey found that full-time staff with enterprise
software and developer skills were in short supply.
- Government, usually the safest sector of the economy in a downturn, has
announced more job cuts this year than any other employer. Government agencies
and nonprofits announced more job cuts than any other industry segment in May.
The sector shed 16,697 jobs in May, 12% more than the job cuts announced in
April. All total, the sector has shed 93,470 jobs in 2010.
-
more information
Disasters That All Businesses Face
Every business faces the risk of natural disaster and no
plan to protect property can be complete without insurance coverage against
potential damage and loss. It is important to know exactly what coverage
you may need and what coverage is available to protect your property against all
of the natural hazards it may be exposed to so that you are not underinsured or
not insured at all.
Janco strongly encourages business
owners, CIOs, CSOs, and line managers to fully explore their insurance
needs and obtain adequate coverage before a disaster strikes.
-
more information
Disaster Recovery and Business Contunity Back-up Requirements Defined by Janco
Disaster Recovery
and Business Continuity require data consistency with the synchronous
replication of data over long-distances and / or journal replication to protect
against local and wide-area disasters. This technology provides other benefits,
including:
Maintaining more efficient data currency. Using synchronous
replication over a short distance in a campus or metropolitan area cluster
provides the highest level of data currency without undue impact to application
performance.
Permitting swift recovery. A campus/metropolitan cluster
implementation allows for fast automated failovers after a local area disaster
with minimal to no transaction loss.
Permitting recovery even when a disaster exceeds traditional
regional boundaries. A wide-area disaster could disable both data centers 1 and
2, but with some manual interaction, operations can be shifted to data center 3
and continue after the disaster.
Shifting to staffing outside the disaster area. A wide-area
disaster also affects people located within the disaster area, both
professionally and personally. By moving operations out of the region to a
remotely located recovery data center, operational responsibilities shift to
people not directly affected by the disaster.
Janco has defined a Template with a Backup and Backup
Retention policy that is a complete policy which can be implemented
immediately.
The document is provided in both Word 2003 and Word 2007 format
and is easily modified. This policy is included in the Disaster
Recovery / Business Continuity Template.
Below is a table from the policy.
|
Type of
Data |
Minimal Backup
Policy |
Backup Retention
Policy |
|
System
software |
Latest
Version plus patches At Least Weekly |
Annual
(verified) Backup Monthly Generations Weekly
Generations |
|
Application
software |
Latest
Version plus patches At Least Weekly |
Annual
(verified) Backup Monthly Generations Weekly
Generations |
|
System
data |
Daily |
Annual
(verified) Backup Monthly Generations Weekly Generations Daily
Generations |
|
Application
Data |
Daily
with real time transaction files |
Annual
(verified) Backup Monthly Generations Weekly Generations Daily
Generations |
|
Software
licenses, encryption keys, & Protocol Data |
Weekly |
Annual
(verified) Backup Monthly Generations Weekly
Generations |


-
more information
87% of all enterprises now have disaster recovery plans
Businesses across the US are responding more to the need for business
continuity planning according to a AT&TÂ’s latest annual Business Continuity
Study, in which 83 percent of respondents stated that they have a business
continuity plan in place. This was up 14 percent in the past five years.
For its ninth annual study, AT&T surveyed IT executives throughout the
United States that have at least $10 million in annual revenue to get their
views on disaster planning and business continuity trends; 87 percent of
respondents have revenue in excess of $25 million. Sixty-one percent of the
companies surveyed this year have locations outside of the US.
-
more information
CIO Success is Based on Business Alignment
What success CIOs and companies have in common is that IT doesn't just
support the business; it enables and continually transforms the business, often
creating new revenue and profit streams.
CIOs and everyone else in IT at these companies know precisely how their
businesses make money and lose money. Infrastructure is the key.
In fact, it's not at all unusual for employees to rotate through several jobs,
moving in and out of IT and business roles.
Customers of these successful companies are king, and customer service, both
internal and external, is supreme. For example, dedicated client service teams
from a shared services group (which encompasses IT) meet with business unit
presidents to discuss the terms of their IT supplier-customer relationship.
-
more information
IT Policy Templates - Ready to download and customize
Documenting
a clear set of IT policies
is a resource-intensive process for IT managers, due to the research and
writing time involved. And once policies are created, the next step is to
communicate and gain acceptance for those policies throughout the organization.
Wouldn't it be nice to start with boiler- plate templates that require only
minor customization?
-
more information